All maps, Apple & Google, Crash and blackout and freeze on CarPlay

Same issue as everyone else. Never an issue with previous iPhones, and I drive different cars weekly with rentals and work travels, so it’s 10000% not the cars. Same issue in every car.


iPhone 14 Pro Max has now been “fully rebuilt internally” twice by Apple stores due to freezing issues, and it never works. I cannot use ANY map. Google bricks & freezes, and at the same time, Apple Maps will brick and refuse to load. CarPlay especially but when it does this, disconnect fully, and try to just use maps in hand on phone—both Google and Apple will crash or be blank, and refuse to even load, and not work after resets either.


How did I realize it’s 100% a phone issue? Got so aggravated at Apple refusing to replace the phone, and spending more to gut & rebuild the “full system replacement” twice, with the same issues after…


I gave up and bought a 2nd iPhone & 2nd line at Verizon for a spare. And? Same software backup loaded on my new cheaper iPhone 14 Plus…and never a single CarPlay or maps issue ever. Same exact restore. And as my Pro Max bricks & overheats, I now know to switch over to my cheaper base model 14 Plus…and every map works every time…and nothing crashes.

Posted on May 29, 2023 12:27 PM

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Jan 28, 2024 10:23 PM in response to phillyd162

I had all sorts of issues using CarPlay with my new iPhone 15 Pro Max and particularly crash/police/incident reporting, simply wasn't there! Got onto a great Apple Support guy and we found:


a) You must turn MAGNified OFF in Accessability, if not the text gets enlarged and the Report and Incident and other options under ROUTE DETAILS is too large so half of them get chopped off!


b) Then I had to go in the iPhone settings and RESET Location and Network


c) Also found that telling Siri to report something MUST be phrased "Report an Incident" and that leads into a visual/voice prompt and then you choose what the report is.


Took me days getting to this and the Magnifier bit had me absolutely tricked, wouold never have thought of that one!

May 30, 2023 12:27 AM in response to phillyd162

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All maps, Apple & Google, Crash and blackout and freeze on CarPlay

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