My iPhone asks for passcode with Face ID

Why is my device asking for passcode pretty regularly? I thought face identification is supposed to be the best out there ?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on May 29, 2023 3:52 PM

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Posted on Jan 25, 2024 11:31 PM

iOS 17.3 iPhone 15 pro max, seems to asking me to use password to activate Face ID at least every third unlock. It’s really only just begun to happen this month. So just to be clear, it’s not after a restart, it’s not after an update, it’s not after long periods of inactivity. I have reset my Face ID, I have run all the latest updates, yet, it is still happening? Would love a fix, or an idea?

63 replies

Jun 4, 2024 6:52 AM in response to Irishbhoy1967

I have read these and other comment threads and tried all the various fixes without success. Forever a disappointment, Apple the self-proclaimed gold standard for good UX and user centricity is silent. But hey, new fancy features is what sells product and makes shareholders money, not assuring your products work well. So my $1200 handheld computer can tell me how good looking I am every morning and make me expresso, but I can’t reliably make phone calls, text, or connect to devices. Cynical rant by old software designer over. 😎

Jun 18, 2024 11:47 AM in response to Irishbhoy1967

This is infuriating.


When I’m driving and need the GPS, instead of unlocking with Face ID, I have to unlock with a passcode. Great, take my eyes off the road for several seconds so I can enter my code.


Heck finger print scanner would make it so much easier. But thank you for not including that on my iPhone 13.


Electronic devices are supposed to make life easier. Not more difficult. Thank you for ruining the experience Apple.


After work I’m going to buy an unlocked Android phone and go back to team green. This is appalling.


Good bye Apple. Kiss my subscriptions good bye as well.

Jun 20, 2024 4:11 PM in response to Irishbhoy1967

If you have turned off “Require attention for Face ID” that is why it keeps asking for your passcode. I turned that back on yesterday and it has not required me to enter the password continuously like it was before.


To be doubly safe, I set up an alternate appearance where my hair is pinned back at home and I looked terrible. I also reset my Face ID just to clear cover all my bases.







My iPhone asks for passcode with Face ID

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