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My iPhone asks for passcode with Face ID

Why is my device asking for passcode pretty regularly? I thought face identification is supposed to be the best out there ?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on May 29, 2023 3:52 PM

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Posted on Jan 25, 2024 11:31 PM

iOS 17.3 iPhone 15 pro max, seems to asking me to use password to activate Face ID at least every third unlock. It’s really only just begun to happen this month. So just to be clear, it’s not after a restart, it’s not after an update, it’s not after long periods of inactivity. I have reset my Face ID, I have run all the latest updates, yet, it is still happening? Would love a fix, or an idea?

64 replies

Apr 10, 2024 1:19 PM in response to MCM125

Setting a shorter pin would seem to be the answer, however I recently watched an investigative piece about pin theft. Thieves are watching victims enter their pin then stealing the phone to gain access to financial accounts. It’s advised to use a longer, difficult to crack, alphanumeric pin to reduce the chance of becoming a victim.

Apr 27, 2024 9:36 AM in response to Mac Jim ID

@MacJimID Thank you for your post back on May 29, 2023, where you said, "Face ID constantly learns your face when if fails and you enter the passcode, so if someone else uses your phone a lot by entering your passcode, it can alter it enough where your face may not be recognized as easily." And, "If another person uses your phone or you occasionally alter your look with glasses, scarves, piercings, or large makeup changes, create an Alternate photo to give Face ID a better chance of recognition. And if it is another person using your phone, you can add them as the Alternate photo."


It makes so much sense. Can you point me to Apple's documentation that covers what you mentioned about FaceID?


Thanks again!


Jun 4, 2024 6:52 AM in response to Irishbhoy1967

I have read these and other comment threads and tried all the various fixes without success. Forever a disappointment, Apple the self-proclaimed gold standard for good UX and user centricity is silent. But hey, new fancy features is what sells product and makes shareholders money, not assuring your products work well. So my $1200 handheld computer can tell me how good looking I am every morning and make me expresso, but I can’t reliably make phone calls, text, or connect to devices. Cynical rant by old software designer over. 😎

Jun 20, 2024 4:11 PM in response to Irishbhoy1967

If you have turned off “Require attention for Face ID” that is why it keeps asking for your passcode. I turned that back on yesterday and it has not required me to enter the password continuously like it was before.


To be doubly safe, I set up an alternate appearance where my hair is pinned back at home and I looked terrible. I also reset my Face ID just to clear cover all my bases.







My iPhone asks for passcode with Face ID

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