My iPhone asks for passcode with Face ID

Setting a shorter pin would seem to be the answer, however I recently watched an investigative piece about pin theft. Thieves are watching victims enter their pin then stealing the phone to gain access to financial accounts. It’s advised to use a longer, difficult to crack, alphanumeric pin to reduce the chance of becoming a victim.

Same here! I just got my phone 4 weeks ago!!!! I see no answers. I am seriously thinking of going Android even if I have an iPad mini, iPad Air. A MacBook Air, an Apple Watch!!! My husband has never had a problem with his Samsung well, only when the dog ate it 😜

@MacJimID Thank you for your post back on May 29, 2023, where you said, "Face ID constantly learns your face when if fails and you enter the passcode, so if someone else uses your phone a lot by entering your passcode, it can alter it enough where your face may not be recognized as easily." And, "If another person uses your phone or you occasionally alter your look with glasses, scarves, piercings, or large makeup changes, create an Alternate photo to give Face ID a better chance of recognition. And if it is another person using your phone, you can add them as the Alternate photo."

It makes so much sense. Can you point me to Apple's documentation that covers what you mentioned about FaceID?

Thanks again!

Did you read other’s comments? I bet not. Apple requires to use passcode even if the phone has just been used 3-5 mins ago. Face ID didn’t work for we don’t know what reason when we’re just holding our phones.

I have the same problem and it is very frustrating. The most recent occurrence was a few minutes ago even though I had used my iPhone (13 pro, iOS 17.5.1) less than 10 minutes earlier. Why can’t apple get this right?

NYJack wrote:

I have the same problem and it is very frustrating. The most recent occurrence was a few minutes ago even though I had used my iPhone (13 pro, iOS 17.5.1) less than 10 minutes earlier. Why can’t apple get this right?

What did Apple tell you when you had them evaluate your phone?

Has anyone figured this out yet? Aside from being very annoying, entering passcode especially in public is a huge security risk. Apple hasn’t still fixed the security hole where thieves can easily change your Apple ID once they know your passcode. Apple needs to fix this ASAP.

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I have read these and other comment threads and tried all the various fixes without success. Forever a disappointment, Apple the self-proclaimed gold standard for good UX and user centricity is silent. But hey, new fancy features is what sells product and makes shareholders money, not assuring your products work well. So my $1200 handheld computer can tell me how good looking I am every morning and make me expresso, but I can’t reliably make phone calls, text, or connect to devices. Cynical rant by old software designer over. 😎

You are correct, but that's all beside the point. The new release of iOS frequently asks for the code even when these conditions aren't happening. Also beside the point: I made my first visit to Chattanooga last fall on a business trip. Absolutely beautiful city, especially by the river. Hope I can visit again.

No one from apple is paying attention. iPhone 15, IOS 17+ has a glitch. Until now, unless the iPhone hit a requirement, faceID was sufficient at all times. Now it asks - I think - for a passcode if not accessed within 15 minutes. There is no control to address this.

If you have turned off “Require attention for Face ID” that is why it keeps asking for your passcode. I turned that back on yesterday and it has not required me to enter the password continuously like it was before.

To be doubly safe, I set up an alternate appearance where my hair is pinned back at home and I looked terrible. I also reset my Face ID just to clear cover all my bases.

Non of this works at all

No answers to this? Wow

I never have access to my iPhone’s passcode, and I have to use genius tricks to open the phone, and it annoys me when I work hard to gaslight my mom into giving me Face ID

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So still no solution for this still? I am encounter the same issue too. I am android user too, at least they have alternative method to to unlock instantly with fingerprint. Poor iphone