Volume adjustment during a call using Digital Crown does not work in Watch OS 9.5

Problem is: Volume adjustment during a call using Digital Crown does not work in Watch OS 9.5

Device is a Cellular Watch 7. Crown works regularly otherwise.

Apple Watch Series 7

Posted on May 29, 2023 9:41 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2023 12:49 AM

Start by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. Then while Watch is restarting,

Force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


You may also want to make sure the software on the watch and iphone  are both up to date to the same level. Updates are in pairs. eg iOS16.5 and watchOS 9.5 go together

Update your iPhone or iPad - Apple Support and

Update your Apple Watch - Apple Support 


Test it for a while. If it is still misbehaving...

Unpair and set up again

 Unpair and erase your Apple Watch – Apple Support (UK) 

and then set up again - takes about 20 minutes

Set up your Apple Watch – Apple Support (UK) 

If necessary unpair and setup without restoring the backup



3 replies
Question marked as Top-ranking reply

May 30, 2023 12:49 AM in response to DR1L

Start by force restarting the Watch and paired iPhone at the same time:-

Force restart the Watch

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. Then while Watch is restarting,

Force Restart the paired iphone   Force restart iPhone – Apple Support (UK) 


You may also want to make sure the software on the watch and iphone  are both up to date to the same level. Updates are in pairs. eg iOS16.5 and watchOS 9.5 go together

Update your iPhone or iPad - Apple Support and

Update your Apple Watch - Apple Support 


Test it for a while. If it is still misbehaving...

Unpair and set up again

 Unpair and erase your Apple Watch – Apple Support (UK) 

and then set up again - takes about 20 minutes

Set up your Apple Watch – Apple Support (UK) 

If necessary unpair and setup without restoring the backup



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Volume adjustment during a call using Digital Crown does not work in Watch OS 9.5

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