Anyone know how to restart BritBox on MacBook Pro Apple TV?

Anyone know how to restart Britbox on macbook pro apple TV? It worked fine for over a year and now will not play programs.


[Re-Titled by Moderator]

MacBook Pro 15″, macOS 10.15

Posted on May 29, 2023 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2023 9:59 AM

If you subscribed to the BritBox channel inside the Apple TV app, then that would be available on macOS Catalina 10.15 or later with the TV app, as well as other devices with the Apple TV app.

Subscribe to Apple TV channels in the Apple TV app - Apple Support


If you subscribed to BritBox outside the Apple TV app, then you would get access to BritBox through the separate BritBox app (on iPhone, iPad, or Apple TV box). That is a different type of subscription, with different terms and conditions, different perks and limitations, and not exchangeable as such. If subscribed with BritBox directly, then you would have web access as well.


See your subscriptions overview - Apple. Verify that BritBox is listed as an active subscription. Check how it is listed. Does it say “tv channels” after the channel name?

3 replies
Question marked as Top-ranking reply

May 30, 2023 9:59 AM in response to Roundpond6

If you subscribed to the BritBox channel inside the Apple TV app, then that would be available on macOS Catalina 10.15 or later with the TV app, as well as other devices with the Apple TV app.

Subscribe to Apple TV channels in the Apple TV app - Apple Support


If you subscribed to BritBox outside the Apple TV app, then you would get access to BritBox through the separate BritBox app (on iPhone, iPad, or Apple TV box). That is a different type of subscription, with different terms and conditions, different perks and limitations, and not exchangeable as such. If subscribed with BritBox directly, then you would have web access as well.


See your subscriptions overview - Apple. Verify that BritBox is listed as an active subscription. Check how it is listed. Does it say “tv channels” after the channel name?

May 31, 2023 1:19 PM in response to Roundpond6

Meanwhile, I cancelled BritBox via Apple and will wait a month and then try re-subscribing to see it that works.

You are free to do so, of course, but that may not have been necessary. If it happens again in the future, then please contact the Apple Media Services staff for further assistance. They may be able to check your account properties and subscriptions, as well as the BritBox content server-side.

May 31, 2023 9:31 AM in response to Urquhart1244

Thanks for the reply. We subscribed inside the Apple TV app and we have latest Mac OS. We had been enjoying BritBox programs for a year or maybe two when it stopped functioning. The folks at BritBox said they couldn't figure it out and it was an Apple issue. So here we are. Meanwhile, I cancelled BritBox via Apple and will wait a month and then try re-subscribing to see it that works. MJ


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Anyone know how to restart BritBox on MacBook Pro Apple TV?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.