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Iphone 14 Pro Voice Suddenly Breaking up on calls and the other party can not hear me!

I saw several correspondences about this issue on apple offical discussion platforms and also there are some videos on youtube which try to solve this problem but non of it solves my problem. While I am speaking suddenly my voice breaks up and other party can not hear me for a while. Not always in same location every time this problem occurs in different places even opeartor signal is good.


I tried to reset network settings, no solution

I tried to reset factory settings by removing e-sim as well.. no solution

I tried to change celluar settings by deactivating wi-fi call.. .. no solution

I tried to deactivate VoLTE celluar settings.. .. no solution

I tried to change signal from 5G to LTE and 3G.. .. no solution


No solution!!!!


Actually I never had this problem for 5 months period since I bought my phone. But unfortunately as soon as I updated my ios to 16.5, this problem has been occured.


I kindly ask to apple support team responsibles to solve my problem and get in contact with me via my email or GSM.


Thank you in advance..

Posted on May 30, 2023 8:32 AM

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Posted on Oct 6, 2023 6:06 AM

Thank you! THIS IS THE ANSWER! Ya'all can stop reading any further. This will definitely correct the issue! Thank you thank you!!

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Feb 18, 2024 12:55 PM in response to balevren

The fix for me on the iPhone 14 Pro Max voice cutting in and out was to remove the physical SIM, do a hard reset and then put the physical SIM back in.


This iPhone 14 PM had at one time 2 eSIM’s showing up (same phone number) and a physical SIM installed. I first deleted the secondary eSIM but that didn’t help. I was worried about deleting the other eSIM so I removed the physical SIM and rebooted and then installed the physical SIM. Now there are no more eSIM’s showing up and the voice is much better with no cutting in and out.

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Jul 31, 2023 1:16 PM in response to Madhu Seela

I have had a apple phone since the 5S came out. I recently purchased iPhone 14 Pro. My new phone is also doing the same as your phone, Madhu Seela. Apple customer service blamed it on my carrier's towers not being up to date/speed and that my old phone would work better on Verizon. Yes, that's right, so what the man was telling me is that I just purchased a $1,700 phone for NOTHING, that my s6 would work better than new Apple phones on Verizon. I have been to Verizon office twice in 1 1/2 weeks of purchasing the phone (both in different locations as my house). They did the wireless/tower ping reset. Phone still doing the voice reverb/voice distorted.

Why should anyone purchase or upgrade if the old phones work BETTER, ........according to Apple Support.

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Jan 8, 2024 12:29 PM in response to balevren

My husband and I have iphone xs and xsmax, (yes I know, they are ancient), and have recently started having this same problem. We’ve tried all the suggestions and taken the phones into Apple to fix, but nothing helps. I cleared up for a few weeks and now it’s back again. So darn frustrating to have expensive phones that don’t work. Anyone know what or if Apple is working to fix this problem for everyone having this problem?

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Feb 20, 2024 6:10 PM in response to balevren

Same issues here. iPhone 14 Pro, 6 months old. My voice intermittently breaking up for the other person when on speakerphone only. Went to the Apple Store today and diagnostics showed no problems with the hardware. Apple employee turned my cellular data roaming off. According to people Ive called, it seems to be much better, or even fixed. It's hard to believe, but time will tell. Ive also just turned off wifi calling after reading someone's post here.

Thanks to the other people here posting what's worked for them.

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Iphone 14 Pro Voice Suddenly Breaking up on calls and the other party can not hear me!

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