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What is going on with my iPhone that it shuts off. It has happened the last 2 days. Screen goes black with “ phone will respond in3 minutes”
Thanks you for following up!
Please Force restart iPhone - Apple Support, and then tell us what you see.
If you are able to regain access to your device, please go to: Settings > Battery > Battery Health & Charging. Now, please view the Maximum Capacity, and tell us what percentage it is at.
I would like to know the Maximum Capacity too, wynne18. I have provided instructions on how to find it above.
Also, you may want to read the “Preventing unexpected shutdowns” section of: iPhone Battery and Performance - Apple Support.
Thanks!
Thank you.
If I were you, I’d have my battery replaced. It’s near enough to Apple’s recommended 80% replacement percentage to be causing problems.
Please see: iPhone Repair & Service - Apple Support.
Good day!
Done a forced restart, yesterday and today. Battery strength was at ~ 80% when it was happening. I was out walking, with phone in my pocket like I usually do. It’s happened 2 days in a row. It is warm but not excessively hot out. Plus really worried me when it wouldn’t accept my passcode. Finally went through a 15 min shut down and turned on with face recognition.
Hello wynne18!
Would you mind providing a screenshot or photo of your device? That way, we would be better able to assist you.
Looking forward to your reply!
Screen is back on now. It goes black with iPhone shut down for 3 minutes.
Max is 81%
iPhone turns off and won’t turn on for 3 mins plus my log in wouldn’t work when it did turn on. What is happening
