12 mini touchscreen glitch

Hi, thanks for any help. My screen has a region that works strange, like I can't type "i" in a message, and the six is tricky to push in a passcode. The face ID stopped working the same day this began. Have tried a reset. any ideas on how to fix this? I'm back using my old SE, as its super awkward to use a phone that part of the screen doesn't respond properly.

iPhone 12 mini, iOS 15

Posted on May 30, 2023 10:51 AM

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2 replies

May 31, 2023 12:10 PM in response to 8y-Tolman2

Hey 8y-Tolman2,


Let’s focus on the screen first, then we’ll tackle the Face ID issue afterwards.


This article contains the steps to use if your screen, or part of your screen doesn’t respond as it should: If the screen isn’t working on your iPhone or iPad - Apple Support


Next, depending on the message you’re seeing with your Face ID issue, you’ll want to follow the steps in the appropriate article below:


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

OR

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


Please let us know the results when you're able.


All the best.

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12 mini touchscreen glitch

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