You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail aplication

hello, i am wondering why my mail app is running in stand by.

Posted on May 30, 2023 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2023 2:35 AM

Which email account are you referring to is not clear from your post. Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only the Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available



  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



This gif may assist you


1 reply
Question marked as Top-ranking reply

May 31, 2023 2:35 AM in response to MariusBLT99

Which email account are you referring to is not clear from your post. Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



For email, this is called Push / Fetch Settings. You may know that there are two settings (Fetch and Push Mails). What have you set? Watch the GIF below


Google, AOL, Yahoo - Only the Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available



  1. Push Mail: Whenever possible the email client will push emails to all your devices.
  2. Fetch Mail: You need to set How you want it to be fetched, Automatically, Manually, Hourly, Every 30 mins, every 15 mins
    1. Automatically: will fetch when the iPhone is powered and on WiFi
    2. Manually: with fetch when you open email, open Inbox and swipe down
    3. You get an email notification as soon as the client-server receives an email and your device is connected to the internet, irrespective of whether the mail is in your device's Inbox or not



This gif may assist you


Mail aplication

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.