Can’t add card to wallet

Are you in a country or region that support Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay? If in Canada, Latin America or US, please use this list.

Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support

If you’ve confirmed the above, please update your iPhone to the latest iOS, 16.5 or higher. Older iPhones may only support 15.7.5, but Apple Pay will function.

Update iOS on iPhone - Apple Support

Once updated, please do a forced restart of your iPhone.

Force restart iPhone - Apple Support

Make sure your are signed into your Apple ID/iCloud account on your iPhone.

Follow the steps in this support article for adding credit/debit cards to your Wallet.

How to add a debit or credit card on your iPhone

1. In the Wallet app, tap the Add button

• • Tap Debit or Credit Card to add a new card.
  • Tap Previous Cards to add a card that you used previously.

1. Tap Continue.
2. Follow the steps on the screen to add a new card.
3. Verify your information with your bank or card issuer. They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.
4. If you have a paired Apple Watch, you have the option to also add the card to your watch.

To remove a card from the Previous Cards screen, tap Edit > Remove button > Delete. Then, tap Delete Card to confirm and remove the card from all your devices.

Set up Apple Pay - Apple Support

• Your card may not be supported by Apple Pay. Not all credit cards are supported by Apple Pay. You can check Apple's website to see if your card is supported.
• Your card may not be activated for Apple Pay. If your card is not activated for Apple Pay, you will need to contact your bank or credit card issuer to activate it.
• Your card may have expired. If your card has expired, you will need to get a new card from your bank or credit card issuer before you can add it to Apple Pay.
• Your card may be blocked. If your card is blocked, you will need to contact your bank or credit card issuer to unblock it before you can add it to Apple Pay.
• There may be a problem with your device. If you are having trouble adding a card to Apple Wallet, make sure that your device is up to date and that you have enough storage space. You can also try restarting your device.

If you have tried all of the above and you are still having trouble adding a card to Apple Wallet, you can contact Apple Support for help.