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Why can’t I transfer my data from my old iPhone to my new one?

Why can’t I transfer my data from my old iPhone to my new one. Same phones just one is got a bad screen. Two iPhone 13’s but even hooked to Wi-Fi it just gives me the same message. Try again later


[Re-Titled by Moderator]

iPhone 13, iOS 15

Posted on May 31, 2023 5:55 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2024 3:08 AM

You can transfer your iCloud backup to your new device

  1. Turn on your new device. A "Hello" screen should appear. If you've already set up your new device, you need to erase it before you can use these steps.*
  2. Follow the steps until you see the Wi-Fi screen.
  3. Tap a Network to join. Follow the steps until you see the Apps & Data screen, then tap Restore from iCloud Backup.
  4. Sign in to iCloud with your Apple ID and password.
  5. When asked, choose a backup. Make sure that it's the correct one by checking the date and size of each. 
  6. If you purchased iTunes or App Store content using multiple Apple IDs, sign in to each. If you can't remember the passwords, you can skip this step by tapping "Don't have an Apple ID or forgot it."
  7. Stay connected and wait for the restore process to finish, then complete the rest of the onscreen setup steps. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.



2 replies
Question marked as Top-ranking reply

May 10, 2024 3:08 AM in response to Stizzy211

You can transfer your iCloud backup to your new device

  1. Turn on your new device. A "Hello" screen should appear. If you've already set up your new device, you need to erase it before you can use these steps.*
  2. Follow the steps until you see the Wi-Fi screen.
  3. Tap a Network to join. Follow the steps until you see the Apps & Data screen, then tap Restore from iCloud Backup.
  4. Sign in to iCloud with your Apple ID and password.
  5. When asked, choose a backup. Make sure that it's the correct one by checking the date and size of each. 
  6. If you purchased iTunes or App Store content using multiple Apple IDs, sign in to each. If you can't remember the passwords, you can skip this step by tapping "Don't have an Apple ID or forgot it."
  7. Stay connected and wait for the restore process to finish, then complete the rest of the onscreen setup steps. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.



May 31, 2023 7:43 AM in response to Stizzy211

If you have already set up the new iPhone then the data created during this period will be lost if you use any of the three processes given below


iPhone to iPhone, there are three ways,

  1. Quick Transfer --> Use QuickStart to transfer data to a new iPhone, iPad or iPod ...
  2. Restore from iCloud Backup --> Restore or set up your device from an iCloud backup - Apple ...
  3. Restore from iTunes backup --> Restore your iPhone, iPad, or iPod touch in iTunes on PC ...


Instead, try transferring data manually. One by One

  1. If your old iPhone had iCloud enabled Optimised storage enabled then please do the same on the new device too. Check if you have enough iCloud Storage if you are using another Apple ID.
  2. Messages, Media, Voice Memo, Keychain --> Turn on Messages in iCloudiCloud Photos, Voice Memo, Keychain, and your content is automatically stored in iCloud and is available on all devices that use the same Apple ID including iCloud Drive
  3. Contacts --> Contacts are not stored on an iPhone nor on SIM, they are synced to  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other. Use the email account that is in your old iPhone.
  4. Notes, Reminders, Calendars --> You may sync all these from any of the email accounts that you have on your old iPhone. they can be synced using  Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other.
  5. Any Specific Files --> Upload to Cloud Drives (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud and Use Files app on your new iPhone too.
  6. Apps & Settings --> In any way they have to be redownloaded using the App Store. Even you had used any of the 3 processes mentioned earlier. Apart from the Apps following will also not get transferred.
    1. Content from the iTunes and App Stores or PDFs downloaded directly to Apple Books
    2. Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
    3. Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
    4. Face ID or Touch ID settings
    5. Apple Pay information and settings
    6. Apple Mail data
    7. Apple Music
  7. WhatsApp --> Take a backup of chats and media from within the WhatsApp App. Use the same Phone number as that of your earlier iPhone and activate the account in the new iPhone too. That's it.
  8. Shazam Account --> Access your Shazams on all your devices or online - Apple ...



Why can’t I transfer my data from my old iPhone to my new one?

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