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I am able to unlock my phone, I am able to access flashlight, camera on the lock screen, I can also see the notifications on the lock screen, but once the phone is unlocked it is frozen, I don't see any apps once the phone is unlocked, i also tried to switch off the phone by holding the volume up and side button but it is triggering the Emergency SOS app. Can someone help me with this?
iPhone XR
Try a reboot:
short press volume up
short press volume down
long press (keep button in) on side "lock" button, keep it in until the apple logo appears on screen.
See if that works. It helped me out a few times already :)
Try a reboot:
short press volume up
short press volume down
long press (keep button in) on side "lock" button, keep it in until the apple logo appears on screen.
See if that works. It helped me out a few times already :)
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop
Thank you so much it worked!!
Thank you so much it worked!!!
My Iphone is frozen
