My MacBook Pro 2020

My MacBook Pro cannot update to the latest Ventura 13.4 OS update. I keep getting the same message failed to personalize the update; please try again. I don't know what to do or how to proceed.

Posted on May 31, 2023 9:48 AM

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3 replies

dialabrain

Level 10

136,007 points

May 31, 2023 11:16 AM in response to pastorkf

Try updating while in Safe Mode.

How to use safe mode on your Mac - Apple Support

pastorkf Author

Level 1

4 points

May 31, 2023 11:39 AM in response to dialabrain

Yes, I did that, and it worked. Thank you for getting back to me.

dialabrain

Level 10

136,007 points

May 31, 2023 11:41 AM in response to pastorkf

You're welcome.

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My MacBook Pro 2020

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