Message Icon not refresh
Hi.,? I have problems with message Icon… it’s not refresh or reset icone …this problem exists since esim activation ,.the exclamation sign is not disappeared
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User profile for user:
jdo_apple
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Community Specialist
Hello S2K88,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with Messages on your iPhone, as the app icon shows an exclamation mark. This sounds like it could be related to iMessage activation, so see if these steps help with your situation:
"Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network.
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support."
And that is from this Apple resource for this situation: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Cheers!