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AirPods Pro 2 / randomly disconnecting / enable charging sound greyed out

Dear all,

recently I noticed that everytime I charge my AirPods Pro 2 start beeping everytime I take them off the charger, I then noticed that the option “enable sound” was toggled on and greyed out. Immediately after this started I noticed my AirPods cutting out from Bluetooth even though I was close to my phone. After disconnecting and 15sec reseting the pods I still get both issues after reconnecting. Any tips in how to fix this? I phone 13mini, all latest software as of 31.05.2023 Thanks

AirPods Pro (2nd generation)

Posted on May 31, 2023 12:55 PM

Best reply

Elysios

Level 3

769 points

Posted on May 31, 2023 1:21 PM

Try restoring them to factory settings and set them up as completely new. When this does not help, seek advice from Official Apple Support.

Here is how you can reset your AirPods to factory settings:

How to reset your AirPods and AirPods Pro - Apple Support

I hope this helps!!

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AirPods Pro 2 / randomly disconnecting / enable charging sound greyed out

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