You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Pro 2 / randomly disconnecting / enable charging sound greyed out

Dear all,

recently I noticed that everytime I charge my AirPods Pro 2 start beeping everytime I take them off the charger, I then noticed that the option “enable sound” was toggled on and greyed out. Immediately after this started I noticed my AirPods cutting out from Bluetooth even though I was close to my phone. After disconnecting and 15sec reseting the pods I still get both issues after reconnecting. Any tips in how to fix this? I phone 13mini, all latest software as of 31.05.2023 Thanks

AirPods Pro (2nd generation)

Posted on May 31, 2023 12:55 PM

Top-ranking reply

Elysios

Level 3

787 points

Posted on May 31, 2023 1:21 PM

Try restoring them to factory settings and set them up as completely new. When this does not help, seek advice from Official Apple Support.

Here is how you can reset your AirPods to factory settings:

How to reset your AirPods and AirPods Pro - Apple Support

I hope this helps!!

View in context

AirPods Pro 2 / randomly disconnecting / enable charging sound greyed out

Similar questions