Apple Magic Keyboard 2 Shift Key Issue

Hi, the magic keyboard I have suddenly got an issue with the shift key and started when I stop using it for about a year and kept on its old box. Now when I tried already cleaning all the keys especially the shift keys and the issue are still the same. No sure what is happening but when I click other keys it will got clicked at the same time even I clicked it very soft that I think it doesn't even affect the keys when pressed. Is this a software or hardware issue?

Posted on May 31, 2023 2:02 PM

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Jun 1, 2023 2:57 PM in response to rexardiente

Hi rexardiente,


Thanks for posting in Apple Support Communities.


We understand the Shift key is not working. Check that other functions haven't been assigned to the keys. If this doesn't address the keyboard setup, it would be best to have your computer inspected at an Apple Authorized Service Provider or Apple Store.


You may have accidentally set an option that changes how your keyboard operates.
* Choose Apple menu  > System Settings, click Accessibility  in the sidebar, then click Keyboard on the right. (You may need to scroll down.) Make sure Slow Keys is turned off. If Slow Keys is on, you must press and hold a key longer than usual before it’s recognized.
* Choose Apple menu > System Settings, click Accessibility in the sidebar, then click Pointer Control on the right. (You may need to scroll down.) Make sure Mouse Keys is off.
* Choose Apple menu > System Settings, then click Keyboard  in the sidebar. (You may need to scroll down.) Click Edit next to Input Sources on the right, then turn on “Show Inp

You can find these steps in If your Mac doesn’t respond to key presses - Apple Support.


Contact Apple for options.

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Regards.


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Apple Magic Keyboard 2 Shift Key Issue

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