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Express Transit will not allow me to choose a card

My daughter just upgraded to an iPhone 14 Pro. Express transit worked fine on her 12 with the same cards. I chose the card, she let faceID do its thing and then it just reverts to “none” as the choice. Phone is completely updated. We tried restarting. We tried deleting and adding a different card and deleting and the-adding the same card. The same card works perfectly in my phone which is the same model. First world problems but she will be taking multiple subway rides daily for the next 3 weeks and express transit sure makes it smoother.

Posted on May 31, 2023 2:12 PM

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Question marked as Top-ranking reply

Posted on May 31, 2023 9:43 PM

Hello Chick Chat!


Please check out this Support Article: Use Express Mode with transit cards, passes, and keys in Apple Wallet - Apple Support.


If nothing in the link above was of assistance, then please contact Apple Support.


I hope this is helpful. Good Luck!



2 replies

May 31, 2023 9:48 PM in response to Chick Chat!

Chick Chat! Said:

"Express Transit will not allow me to choose a card: My daughter just upgraded to an iPhone 14 Pro. Express transit worked fine on her 12 with the same cards. "

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Troubleshooting Express Transit:


A. Start Here: Remove a Pass or Ticket from the Wallet App - Apple Support


B. Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

Express Transit will not allow me to choose a card

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