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Belkin MagSafe charger has stopped charging iPhone

Equipment: iPhone 12 Pro in an Otterbox MagSafe case, Belkin 3 in 1 MagSafe Charger (phone, Watch, AirPods)


issue: as of this week, my iPhone has stopped charging on the MagSafe charger. My watch and AirPods Pro charge just fine on the Belkin stand, but my phone (in and out of its case) will not charge on the wireless charger anymore, I have to plug it in to a cable. I have unplugged the charger from the wall, thoroughly cleaned it, and had no change.


I read posts that this was an issue in February 2023 due to an iOS update. I'm currently operating iOS 16.5 and am up to date. Is this still an ongoing issue with Apple software? I've had this charger since it was initially released with the start of MagSafe charging and have never had an issue.

Posted on May 31, 2023 7:05 PM

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Posted on Sep 19, 2023 10:57 AM

Similar problem but the Belkin 3-in-1 MagSafe resumes charging the phone if I power cycle it. Then, next night I have to power cycle again. Now have an automation for a HomeKit plug doing this, see how long this works.

5 replies

Jun 1, 2023 5:37 PM in response to ash4horn

Hi ash4horn,


Thanks for posting in Apple Support Communities.


From what you described, the wireless charger partially works. It charges your other devices and your iPhone is able to charge when connected to the cable. Are you able to charge a compatible iPhone on the charger? If the other phone is also unable to charge, it would be best if you contacted the manufacturer. If the issue occurs only with the one iPhone, remove any case you have on it.


* Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
* If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
* If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
* Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
* Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
* Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection.

These tips are listed in How to wirelessly charge your iPhone - Apple Support



Regards.



Belkin MagSafe charger has stopped charging iPhone

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