M2 MPB crashing when connecting to dock

The dock works fine with chromebooks, intel macs and this M2 MBP until the last OS upgrade.

That only reinforces that it might be the software needed to make the dock work is broken and you need to contact the manufacturer for an update to that software. Maybe it will require a firmware fix to the dock.

If it did come with software to make it work, you might try uninstalling the software and then reinstall. You'll need to get the uninstaller from the manufacturer.

If you boot up into Safe Mode, does it still crash when you plug it in? If it does, then it is a hardware problem in the dock itself that would probably need a firmware patch.

Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.

Often problems that appear after a system update can be due to preexisting system modifications.

So I have to get a new keyboard? Maybe the M2 just won't work for me? That doesn't make a lot of sense. They external keyboard has problems with and without a dock in place and I have used this keyboard for years on various machines. I still think something is broken in the software

I thought this was a MacBook Pro. Are you using an External keyboard? You mentioned a Trackball, earlier. Are you running software for one or both? If you are having problems with those, and they have system modifications to run them, that software could be incompatible and need an update, also. As Luis posted, run Etrecheck and post the report.

Updates will break third-party system modifications--the people who write them don't seem to be very good at their jobs. If the update broke all of those things, the forum would be filled with problems.

I have an M2 MBP and don't have any problems with my (albeit minimalist) dock or USB.

What is the dock make and model?

Perhaps it requires DisplayLink driver software - in which case you probably need to update that to work with the current OS.

richtera wrote:

Ever since the last Ventura update 13.4 (22F66) my computer crashes almost every day in the morning when I plug it into the dock. It's a TB3 dock with a dual DP adapter and two 4K displays. This has not been causing a problem until that update. When I see the computer restarted due to a problem is seems to be crashing in some kind of storage extension, but when I look inside of Console I am not sure how to find the error again to paste it here. I can update this if I can capture it from the restarted dialog.

Try a different Dock and compare your results...

If no further issues contact support for your "TB3 dock with a dual DP adapter" for updates/compatibility/FAQ

richtera wrote:

But the usb problems occur with and without the dock. Maybe I'll ask them if they have a newer firmware. Everything still points to the os patch a couple of weeks ago

Yes, it probably was. The dock software isn't compatible with those changes.

Contact the manufacturer of the dock. That’s not an Apple product.

I was comparing the ridiculous cost of the Device. You said you spent $500 on this thing you should contact the manufacturer and have it repaired. For that kind of money, they should send someone personally to your house.

I was talking about having the Dock manufacturer fix their Dock. I don't think there's anything wrong with your Mac.

I would agree except for the fact that I had no problems until the last os upgrade

Bing, bang, boom. Why do you not make the connection? It worked, now it doesn't. Something changed in the OS as happens with an update. That change is incompatible with how it was designed.