Complete Apple ID
When getting to the complete Apple ID after accepting the terms and conditions and put country as uk I go to press next and it won’t work
iPad 2, iOS 9
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Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
While it should in theory present no problems for what you are doing, I note you are using iOS9. That is quite old and hasn't been supported for several years. It is conceivable that, frankly you are encountering something that isn't fully compatible with current systems.