How to get refund from Apple.com bills?

Hello~ Where are you seeing these charges? If only on your credit card or banking information then you need to contact them and go over this information with them. There could be a possibility your information has been breached and in the hands of a fraudulent user. Post back if needed.

~Katana-San~

qasimli wrote:

On June 30, the money was withdrawn without my knowledge. I want my money back. Receipt number: 11735671090

Were you able to use the links already provided to identify the charges and request a refund?

You are not speaking to Apple here, this is a user to user support forum. If you have not had any luck identifying the charges or the charge is not showing up when requesting a refund, then post back your results. If the charge is from a subscription, you will need to cancel that.

If you want to cancel a subscription from Apple - Apple Support

Khaleditani wrote:

I was charged total around 1,148.85 AED Which is around 300$ without knowing for what and I have no subscriptions!! I want to refund my money asap

After reviewing the 3 pages of posts here, what were you able to determine. Getting a refund will depend on where the charges occurred and can happen for many reasons:

• Do you see it in your purchase history?
• What is the exact description of the charge?
• Has your Apple account been compromised?
• Are you the Organizer of a Family Sharing account where purchases by Family members will be charged to your card?
• Does anyone else know your passcode that allows them to make purchases?
• Has your payment method been compromised?

Without the details, it is not known if a refund is possible or where you would even go to get that refund.

We all receive junk mail or phishing attempts that claim there is a charge, and they want you to call a number to provide them your personal information. Many will pretend to be from Apple so you think it is a legitimate email. Apple cannot fix this, as anyone that has your email address can send you an email and Apple does not read your emails. For help with identifying and reporting these phishing attempts, review this article:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

1691-2 said:

I have a charge of 43.89 on my account which i did not make i need it credit it back

Were you able to determine what the charge was with the links provided already:

• What was the description of the charge?
• Did you confirm the charge on your purchase history?
• Does anyone else have access to your device or know your password?
• Are you the organizer of a family plan that uses purchase sharing?
• Has your Apple ID been compromised and did you change your password?
• Has your card been compromised and if so, you did you make contact with your bank?

I was charged £10.99 using my Amex account on 21.07.2023 not sure why

Hello~ See one of *Mac Jim ID’s prior posts as they fully explain.

~Katana-San~

I received the invoice over the phone, to which was added the amount of 59.98 Euros from Hollyhill, without me requesting any service. I consider it a 100% fraud. Please fix this error or fraud. My name: Alex A.

Thank you in advance.

[Edited by Moderator]

Hi,

I was already charged on my AMEX S$49.98 on 25/04/2024 for a purchase.

On 09/05/2024, was charged again twice of S$ 6.98 each, what is this for?

Again, on 23/05/2024, was charged twice of S$ 6.98 each and this, what is it for?

Please look into this and expedite refund. Don't remember doing or accepting anything else.

Regards and thanks.

I got charged $25.00 dollars to my bank account. I don’t know what’s it’s for. I have no subscriptions. It’s not showing me anything on the list I looked. I don’t know where it’s coming from but it says apple. How do I get a refund and how do I cancel iCloud+ my account is negative now and I don’t have a job anymore and I’m going to lose my bank account if I can’t fix this issue

Jamming3 wrote:

I want a refund on my 44.99 on apple I unsubscribe

Unfortunately, just making a statement that you want a refund will not do anything. What will help is reading the information that has been provided in this post and describe what has not worked for you.

Please stop these bastar ppl and stop them I was deducted several times by these scammers named holly hill real estate I need get refund please take action against scammers these are criminals I need my money back

TWilliamsRoberts wrote:

I need a refund back that I didn’t purchase

• What happened when you tried using the provided links?
• Was your account compromised?
• Does anyone have your Passcode?
• Are you a Family Organizer that uses Purchases Sharing?

Hello~ Please read the posts by *Limnos* and * Mac Jim ID* as they contain all the pertinent information that you need. Also you are not addressing Apple Support but other fellow forum members. I would encourage you to be careful of the personal information that you post here as everyone is able to view it.

~Katana-San~

Hello, I’m retired and only one check to survive throughout a month. I keep seen charges in my bank statement from apple com bill Cupertino,CA . For $200.00 already been two month of this ripoff’s. Who is going to refund me that money. Please help, I’m a handicapped soldier.