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Why can I not open my Apple ID?

I circled my problem. I recently had to get a new phone and right after I signed in with my Apple ID and got the new phone setup I have not been able to click on it. Can someone please help me out with this issue?

iPhone 11 Pro Max, iOS 16

Posted on Jun 2, 2023 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2023 10:32 AM

Hello,

This means there is some restriction in place on your iPhone preventing you from changing Apple ID settings.


First, check your Screen Time settings to see if a restriction is present there: Set up Screen Time for yourself on iPhone - Apple Support.


If that isn't the problem, it may be a mobile provisioning profile. Check for one in Settings > General > VPN & Device Management.


Let me know if you still have the same issue.


Thaks for reaching out!

-Drake

5 replies
Question marked as Top-ranking reply

Jun 2, 2023 10:32 AM in response to felisha227

Hello,

This means there is some restriction in place on your iPhone preventing you from changing Apple ID settings.


First, check your Screen Time settings to see if a restriction is present there: Set up Screen Time for yourself on iPhone - Apple Support.


If that isn't the problem, it may be a mobile provisioning profile. Check for one in Settings > General > VPN & Device Management.


Let me know if you still have the same issue.


Thaks for reaching out!

-Drake

Why can I not open my Apple ID?

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