Safari 16.5 won't load my pay at DFAS

Hi vince268,

Thanks for following up! If the issue is with a specific button on the website, it could be a case where you would need to contact the developer or owner of the site. However, we have a few suggestions that could help If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch. Start with these steps, and check out the link for a few others that could help:

"Connect to a different network

Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

• Restart your iPhone 
• Restart your iPad 
• Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance.

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm."

Regards.

Hello vince268,

Welcome to Apple Support Communities. 

We understand that you’re unable to download your paystub from the military website using Safari. We are happy to help.

These steps can help. Please try the steps here: If you can’t download an item from the web using Safari on Mac - Apple Support

• "If Safari is still downloading the file, wait for it to finish. You can’t open a file while it’s being downloaded.
• If the download is paused, resume it. Show the downloads list by clicking the Show Downloads button , then click the Resume button  for the paused download.
• If you see a message that the app can’t be opened because it’s from an unidentified developer or wasn’t downloaded from the Mac App Store, you can open the app by overriding security settings.
• Sometimes a download is incomplete because the file was damaged. Try downloading it again.
• Make sure you have the app needed to open the file. If you do, the file may have been corrupted during the download. Delete it, then try downloading it again.
• The downloaded file may be a compressed archive or disk image that contains the file you want. If the file is from a trusted site, double-click it to decompress it."

Let us know if you have further questions.

Take care.