Apps not loading

My dad just got a new iPhone and had factory reset his old one for me but when I go on the App Store to try and get apps , it will tell me to do my Apple ID but then the apps keep loading not even coming up with the progression circle.

what do I do?

Posted on Jun 3, 2023 12:54 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2023 12:57 PM

but then the apps keep loading not even coming up with the progression circle

Start here, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Top-ranking reply

Jun 3, 2023 12:57 PM in response to Hannahk01

but then the apps keep loading not even coming up with the progression circle

Start here, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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Apps not loading

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