My granddaughters ipad will not open. . We sent her broken one back and now have her new one . The password that opened her iPad will not work on new one . What do we do?

Posted on Jun 3, 2023 3:35 PM

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1 reply

Jun 3, 2023 3:57 PM in response to lwhite8900

Reset the iPad, and then restore the most recent backup:

… If you forgot your iPad passcode - Apple Support

… Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

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My granddaughters ipad will not open. . We sent her broken one back and now have her new one . The password that opened her iPad will not work on new one . What do we do?

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