iPhone 14 wont ring in my 2023 xt5 Cadillac

Using car play, my phone wont ring over the car speaker. I’m not on silent and don’t have on do not disturb. All software is up to date. Onstar and the dealership can’t figure it out. Car speakers work for Waze instructions. I can tell I’m getting a call when my radio turns off and it shows up as a incoming call on the nav display. When I accept the call, I can hear the person over my car speakers. Very frustrating. Please help!!!

iPhone 14, iOS 16

Posted on Jun 3, 2023 4:00 PM

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1 reply

Jun 4, 2023 8:47 PM in response to ROtechhelp

Hi ROtechhelp

welcome to the Apple (user-to-user) Community.


Re: "Phone 14 wont ring in my 2023 xt5 Cadillac"

"Using car play, my phone wont ring over the car speaker. I’m not on silent and don’t have on do not disturb".


Am no expert in this area, yet your post to the Community surely deserves a reply.


Wondering if your iPhone has the newest update, iOS 16.5


Re: CarPlay incoming calls

Discussion thread on a similar situation, with trouble-shooting tips from a Community specialist

CarPlay incoming calls - Apple Community

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Else:

Wondering if Apple Support's online article (link below) is of any help:

Make and receive phone calls with CarPlay – Apple Support

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More CarPlay info:


If you need help with CarPlay – Apple Support


On some vehicle models, CarPlay Home appears automatically when you connect iPhone.

If CarPlay Home doesn’t appear, select the CarPlay logo on your vehicle’s display.


Your icon changes appear on CarPlay Home the next time you connect to CarPlay. If you:

Rearrange the icons on CarPlay Home – Apple Support :


Use your vehicle’s built-in controls to control CarPlay – Apple Support


Use other apps with CarPlay – Apple Support


Change settings in CarPlay – Apple Support


All the best :-)

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iPhone 14 wont ring in my 2023 xt5 Cadillac

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