iggiv Said:
"Can not download from the iCloud to my new PowerBook pro.: […\I found out I could not download the FOLDERS and got a message ‘The item couldn't be downloaded. Please check your internet connection, then try again.’[…]”.
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Getting Downloads to Work:
Works practical for all out there. There’s all sorts of ways to troubleshot this. Network connective seems to be the culprit here. So, I would start with the following.
Troubleshooting iCloud Logins:
A. Go here: If you can't Connect or Sign in to iCloud - Apple Support
B. Try Safe Mode:
In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues
- Boot: in to Safe Mode: [Hold Down: shift key upon boot].
- Log in: as same user
- Wait: 30 seconds
- Restart; your Mac
- Log in: as same user
- Perform another login
C. Restart your Router:
Power off your router for 30 seconds, and then power it back on. Try this once more.
D. Disable VPNs:
Are you connected to a VPN? If so, disconnect form it while logging in.
E. Try Later On:
There is likely an error connecting to Apple's servers. So, try this tomorrow, or later in the day. Utility work may be taking place down the street.
F. Single-Out this User:
What happens when you create a new Administrator user? Does this all go away? If so, it's an issue within your current user --and not it's the entire macOS.
G. Single-Out this Computer:
Try using a different computer for this.
H. Restart the Computer:
Shut down the computer, and then power it back up. Try once more
I. Restart the Router/Modem:
Power off the router/modem for 30 seconds(by unplugging the power source). Next, plug it back on, waiting if all the light to come in. Try once more.
J. Use a Home LAN:
There may not have been enough bandwidth in the network to do so, or it may have stalled. If using a public LAN, then you may have been using too many resources, and they kicked you off the server.
