You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get back all my old date after a factory reset to my iPhone 12?

How do I get back all my old date after a factory reset to my iphone12?


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 16

Posted on Jun 3, 2023 5:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2023 5:47 PM

"RETREIVING PREVIOUS DATA: How do I get back all my old date after a factory reset to my iphone12?"

-------


Finding Lost Data:

If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you would troubleshoot Photos and Videos:


Locating Lost Photos and Videos:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
1 reply
Question marked as Top-ranking reply

Jun 3, 2023 5:47 PM in response to teenickell

"RETREIVING PREVIOUS DATA: How do I get back all my old date after a factory reset to my iphone12?"

-------


Finding Lost Data:

If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you would troubleshoot Photos and Videos:


Locating Lost Photos and Videos:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

How do I get back all my old date after a factory reset to my iPhone 12?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.