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mgodoytess Author

Level 1

12 points

Photos on iMessage

Just recently my iPhone12 is not receiving photos and when I send live pictures to a friend on imessage she can’t see it. Help please? Thank you

iPhone 12, iOS 16

Posted on Jun 3, 2023 6:39 PM

Top-ranking reply

Dennexal

Level 1

34 points

Posted on Jun 3, 2023 6:56 PM

Try turning off iMessages (Settings —> Messages —> iMessages), restart your phone, then switch it back on. If that doesn’t work, try restarting your phone again (without turning off iMessages). Your carrier may also not support photos sent to you. You can switch from your number to your iCloud email (the email you signed up with to Apple). If none of those steps helped you, you may need to contact Apple Support.

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Photos on iMessage

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