iCloud+

Hey,


On my iCloud+, it says that I have 93.5 GB of taken storage from messages but when I go to delete messages it says I can only delete 17 GB


Pls Help.

iPhone 11, iOS 16

Posted on Jun 3, 2023 10:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2023 2:41 PM

Hello Xurse,


Is iCloud for Messages set up on the iPhone? iCloud for Messages should sync messages between all your Apple devices, and iCloud. For the iPhone, tap on Settings > [your name] > iCloud > Show All. Tap Messages. Confirm "Sync this iPhone" is enabled.


Once iCloud for Messages is enabled, Messages should sync to all your Apple devices. You should then be able to delete them from any device, and it should be removed from everywhere, including iCloud.


More complete information on how this works is available here: Set up iCloud for Messages on all your devices - Apple Support


Cheers.



1 reply
Question marked as Top-ranking reply

Jun 5, 2023 2:41 PM in response to Xurse

Hello Xurse,


Is iCloud for Messages set up on the iPhone? iCloud for Messages should sync messages between all your Apple devices, and iCloud. For the iPhone, tap on Settings > [your name] > iCloud > Show All. Tap Messages. Confirm "Sync this iPhone" is enabled.


Once iCloud for Messages is enabled, Messages should sync to all your Apple devices. You should then be able to delete them from any device, and it should be removed from everywhere, including iCloud.


More complete information on how this works is available here: Set up iCloud for Messages on all your devices - Apple Support


Cheers.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.