I was given an older iPad as a gift, and the previous owner is actually in jail. I can’t get the password from him so how do I go about changing the password and by the way I’m not even sure what kind of iPad it is lol
iPad (1st generation)
Presumably you are being prompted for your AppleID credentials - so as to satisfy an Activation Lock that is intended to prevent reuse of the device by anyone other than the legitimate owner.
To do so you will require the AppleID an associated password that was last used to successfully activate the device - which, for the bona-fide owner, should be straightforward.
If you have acquired a previously used iPad, if the required AppleID credentials are not your own, then your will require the assistance of the former owner - as without their assistance the iPad is (and will remain) useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Presumably you are being prompted for your AppleID credentials - so as to satisfy an Activation Lock that is intended to prevent reuse of the device by anyone other than the legitimate owner.
To do so you will require the AppleID an associated password that was last used to successfully activate the device - which, for the bona-fide owner, should be straightforward.
If you have acquired a previously used iPad, if the required AppleID credentials are not your own, then your will require the assistance of the former owner - as without their assistance the iPad is (and will remain) useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Hello Marshalls669!
The only way anyone can regain access to the device, is if the original owner unlocks it. So you must convince him to give you the password.
Or, you can follow the steps here: If you forgot your iPad passcode - Apple Support.
I hope this is helpful. Good Luck!
Change password
