Enquiry

Hi juspreeth,

Thank you for using the Apple Support Communities! From your description, it may be a phishing attempt. You can determine if it is by following the guidance in the article below:

Recognize and avoid phishing messages, phony support calls, and other scams

How to identify fraudulent emails and messages

Scammers try to copy email and text messages from legitimate companies to trick you into giving them your personal information and passwords. These signs can help you identify phishing emails: 

* The sender’s email or phone doesn’t match the name of the company that it claims to be from.

* The email or phone they used to contact you is different from the one that you gave that company.

* A link in a message looks right, but the URL doesn’t match the company’s website.2

* The message looks significantly different from other messages that you’ve received from the company.

* The message requests personal information, like a credit card number or account password.

* The message is unsolicited and contains an attachment.

If you determine the email is not legitimate, you can report it by following the steps below from the same article:

How to report suspicious emails, messages, and calls

* If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com

Hope this helps!

Have a great day.