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iCloud back up greyed out

My daughter’s phone has the iCloud back up greyed out. How Do you fix the iCloud back up being greyed out? We’ve restarted the phone, we don’t have screen restrictions and we don’t have any VPN. We have the most up to date software as well thank you

Posted on Jun 4, 2023 7:19 AM

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Question marked as Top-ranking reply

Posted on Jun 4, 2023 7:36 AM

Hi There,


I understand that you're having issues with iCloud Backup being greyed out. This could be for a variety of reasons including:


  • Not enough iCloud Storage
  • No internet connection
  • Backup is taking longer than expected


I would suggest following the steps in this article first: If you can't back up to iCloud - Apple Support


Would you be able to provide a screenshot of the following? Settings > Name > iCloud > iCloud Backup


1 reply
Question marked as Top-ranking reply

Jun 4, 2023 7:36 AM in response to HLH3372

Hi There,


I understand that you're having issues with iCloud Backup being greyed out. This could be for a variety of reasons including:


  • Not enough iCloud Storage
  • No internet connection
  • Backup is taking longer than expected


I would suggest following the steps in this article first: If you can't back up to iCloud - Apple Support


Would you be able to provide a screenshot of the following? Settings > Name > iCloud > iCloud Backup


iCloud back up greyed out

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