iCloud backup is greyed out on my iPhone. Can’t access. What do I do?

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edyrp Author

Level 1

8 points

iCloud backup is greyed out on my iPhone. Can’t access. What do I do?

How do I fix my iCloud backup being greyed out?

iPhone 14 Pro Max, iOS 16

Posted on May 2, 2023 2:48 AM

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Answer 1

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edyrp Author

Level 1

8 points

May 4, 2023 4:11 PM in response to edyrp

Nope. My iPhone has been backing up fine. The Wall Street Journal tech reporter had an article on how to protect our Apple IDs in case our phone gets stolen by setting a Screen Time password so our info couldn't be changed without an additional PW. It caused my iCloud access to become greyed out. All I had to do was deactivate the Screen Time and I had access again. Thanks for replying!

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Answer 2

UTBadger

Community Specialist

May 4, 2023 2:32 PM in response to edyrp

Hey edyrp,

We'd be happy to help out. Sounds like you're having an issue creating an iCloud backup on your iPhone. To get started, make sure you're meeting all of the requirements and following these steps best equipped to assist:

1. Connect your device to a Wi-Fi network.

2. Go to Settings > [your name], and tap iCloud.

3. Tap iCloud Backup.

4. Tap Back Up Now. Stay connected to your Wi-Fi network until the process ends. Under Back Up Now, you'll see the date and time of your last backup. If you get an alert that you don't have enough iCloud storage space to complete the backup, follow the onscreen steps to upgrade your iCloud storage.

This is all outlined further here: How to back up your iPhone or iPad with iCloud - Apple Support

We hope this helps out!

Take care.

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iCloud backup is greyed out on my iPhone. Can’t access. What do I do?

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