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Lou1419 Author

Level 1

4 points

My Backup now is greyed out and my iPhone hasn’t backed up in 4 months. How can this be fixed?

My iPhone 7 with iCloud backup not working

iPhone 5c, iOS 10

Posted on Aug 12, 2023 12:23 PM

Top-ranking reply

Raicya

Level 10

209,145 points

Posted on Aug 12, 2023 12:38 PM

See -> If you can't back up to iCloud -> If you can't back up to iCloud - Apple Support

⤵️

If the iCloud Backup option is greyed out

Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles.

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My Backup now is greyed out and my iPhone hasn’t backed up in 4 months. How can this be fixed?

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