No light from AirPod Pro case neither during charging nor pairing - although this works perfectly

I have tried plug unplug power 10 times

I have tried repairing

Charging both the case and the pods works fine as well as (re-)pairing the case


Still no lights

except for one small glimpse once during the power plug unplug routine

Posted on Jun 4, 2023 11:56 PM

Reply
4 replies

Jun 7, 2023 7:22 AM in response to jesper281

Greetings jesper281,


If the light is not showing on your AirPods, try resetting them. Often times resetting can help resolve unexpected behaviors.


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

AirPods charging cases

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro (1st or 2nd generation) that someone else has used, they first need to remove the AirPods from their Apple ID." How to reset your AirPods and AirPods Pro



We hope this helps!


Sincerely.

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No light from AirPod Pro case neither during charging nor pairing - although this works perfectly

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