The amber light keeps flashing / not connecting.

I got the MagSafe gen 2 case to use for my AirPod pro gen 1 earbuds - cant get the white light to flash. The AirPods pop up on the iPhone to connect but when I hold the button in the back it’s not changing the light and I have tried leaving it on charge.

AirPods Pro (2nd generation)

Posted on Apr 9, 2024 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2024 1:06 AM

This MagSafe Charging case 2 is not compatible with AirPod Pro 1st gen.


...

1. Charging case is compatible with AirPods Pro (2nd generation) that originally shipped with either MagSafe Charging Case (USB‑C) or MagSafe Charging Case (Lightning). AirPods Pro (2nd generation) product features are determined by the charging case originally shipped with the earbuds and are not impacted by a change in charging case.

...

copied from: Buy MagSafe Charging Case (USB‑C) for AirPods Pro (2nd generation) - Apple

1 reply
Question marked as Top-ranking reply

Apr 10, 2024 1:06 AM in response to Mki978

This MagSafe Charging case 2 is not compatible with AirPod Pro 1st gen.


...

1. Charging case is compatible with AirPods Pro (2nd generation) that originally shipped with either MagSafe Charging Case (USB‑C) or MagSafe Charging Case (Lightning). AirPods Pro (2nd generation) product features are determined by the charging case originally shipped with the earbuds and are not impacted by a change in charging case.

...

copied from: Buy MagSafe Charging Case (USB‑C) for AirPods Pro (2nd generation) - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The amber light keeps flashing / not connecting.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.