my AirPods case light isn't Turing on at all

it does connect to my phone but the light indicator doesn't light up

AirPods Pro

Posted on Sep 5, 2023 4:45 PM

Reply
1 reply

Sep 6, 2023 12:01 PM in response to griselina

Hi there griselina,


If you're not seeing the status light at all, try checking to verify that you do indeed have real AirPods made by Apple. Learn how here: Identify your AirPods - Apple Support


Have a look at the information below for details about the status light:


If your AirPods are in your case and the lid is open, then the light shows the charge status of your AirPods. When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.
When you connect your case to a charger, or place your MagSafe Charging Case or Wireless Charging Case on a Qi-certified charging mat, the status light will stay on for 8 seconds. If the light flashes white, your AirPods are ready to set up with one of your devices. If the light flashes amber, you might need to set up your AirPods again.

You'll find this and more information about that here: Charge your AirPods and learn about battery life - Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my AirPods case light isn't Turing on at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.