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My battery was working just fine then all of a sudden I wake up and my phone is telling me that I have a non-genuine iPhone battery
I’ve done nothing to my battery it’s been working just fine living its best life and I’m living my best life and all of a sudden I get a message that my battery is not a genuine Apple battery. I haven’t touched it.
[Edited by Moderator]
Hello Irate84!
So, where did you get the iPhone from? Did you initially purchase it from an Apple Authorized Reseller, or from Apple themselves?
If so, and you are quite certain you haven’t had any work done on your iPhone after purchasing it, then you may need to have your iPhone looked at.
I hope this is helpful. Good Luck!
Parts and service history
With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.
If your iPhone has a history of Camera replacement / Repair / Service from an un-authorised service provider then the only option that you have is to take the device to...
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple SupportÂ
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Do you have a disabled Face ID alert on your device?
Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro
If you have not replaced the battery, then the message may indicate that your battery may have a potential problem.
Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop to let them run some checks on the battery.
"Not a genuine Apple battery" suddenly appeared on iPhone
