iPhone Bluetooth Headphone

My bluetooth Shokz Openrun bluetooth headphone rarely will show the option to select the bluetooth headset, only the iPhone speaker. Why doesn't the bluetooth headphone show the choice?

iPhone SE, iOS 16

Posted on Jun 5, 2023 6:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 10:30 AM

Hi jimr55555,


Thanks for posting in Apple Support Communities.


It sounds like when you're on a call that your headset is not an option to use. To address the behavior, make sure that your headset doesn't require a firmware update. You would need to check with the manufacturer for more information on getting that completed. The headset needs to be within 30 feet of your iPhone when in use.


Restart iPhone to refresh running processes. Check that iPhone has the most recent update installed for the most recent performance fixes. Go to Settings > Bluetooth to ensure that your Bluetooth shows paired and connected.


Unpair and pair your headset in Bluetooth settings if this continues. You can find these and other helpful steps in If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support.


Regards.


1 reply
Question marked as Top-ranking reply

Jun 7, 2023 10:30 AM in response to jimr55555

Hi jimr55555,


Thanks for posting in Apple Support Communities.


It sounds like when you're on a call that your headset is not an option to use. To address the behavior, make sure that your headset doesn't require a firmware update. You would need to check with the manufacturer for more information on getting that completed. The headset needs to be within 30 feet of your iPhone when in use.


Restart iPhone to refresh running processes. Check that iPhone has the most recent update installed for the most recent performance fixes. Go to Settings > Bluetooth to ensure that your Bluetooth shows paired and connected.


Unpair and pair your headset in Bluetooth settings if this continues. You can find these and other helpful steps in If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support.


Regards.


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iPhone Bluetooth Headphone

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