Apple Replacements

I recently scheduled an appointment at my nearest best buy to get my phone battery replaced. I got there and they told me they don't have the part so my only other options were to drive to the nearest apple store (which is 2 hrs away) or they could take my phone then order the part which would take 2 days. I think it's dumb to schedule an appointment through apple support if we don't already know the parts are confirmed. Has anyone else had this problem ?

iPhone 12 Pro Max, iOS 16

Posted on Jun 5, 2023 8:59 AM

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Jun 5, 2023 2:37 PM in response to nadia_whetstone

nadia_whetstone wrote:

I recently scheduled an appointment at my nearest best buy to get my phone battery replaced. I got there and they told me they don't have the part so my only other options were to drive to the nearest apple store (which is 2 hrs away) or they could take my phone then order the part which would take 2 days. I think it's dumb to schedule an appointment through apple support if we don't already know the parts are confirmed. Has anyone else had this problem ?

You schedule an appointment with Best buy not Apple.

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