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Can't delete pictures on photos

Hello everyone,


I have a 2019 Macbook pro running 13.4.


I can't delete any picture/photos on the photos app. It stays with the info saying that is deleting but never stops. I always have to force quit.


At the same time my phone also can't sync picture when it connects to the laptop. It stays on syncing forever...


Anyone having the same issue and/or knows how to fix it ?


Thanks a lot in advance

All the best







MacBook Pro 16″, macOS 13.4

Posted on Jun 5, 2023 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 1:10 PM

Hello davidemmings,


If the app is still unresponsive after force quitting it, try restarting the computer instead.


Shut down or restart your Mac


If the app still won't respond properly after that, try starting the computer in safe mode and see if the app will run.


Start up your Mac in safe mode


Also make sure the system is up to date.


Update macOS on Mac


If the Photos app still won't respond properly, you'll want to contact Apple to report the issue: Get Support


Cheers!



3 replies
Question marked as Top-ranking reply

Jun 7, 2023 1:10 PM in response to davidemmings

Hello davidemmings,


If the app is still unresponsive after force quitting it, try restarting the computer instead.


Shut down or restart your Mac


If the app still won't respond properly after that, try starting the computer in safe mode and see if the app will run.


Start up your Mac in safe mode


Also make sure the system is up to date.


Update macOS on Mac


If the Photos app still won't respond properly, you'll want to contact Apple to report the issue: Get Support


Cheers!



Can't delete pictures on photos

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