I can't install os after erasing my HD. It says (in french) 'Le serveur de recuperation n'a pas pu etre contacte'

I got a computer from my husband, macpook pro 2017 13", 3 thunderbolt, with Ventura.

I migrated everything from my own computer macbook pro late 2013, 13".

But my ableton live 11 didn't work well in the macbook pro 2017 (it stopped withvery often with turning round icon - so actually it worked fastre and better on my old mac with High Sierra)

and I read that Ventura on macpook pro 2017 can make the computer slower.

So I erased my HD with disk utility to install different OS.

And now I can't install any OS... I tried to do it from recovery mode but everytime it shows

'Le serveur de recuperation n'a pas pu etre contacte'


How I can install a new OS?


And which OS offers the best performance on this macpook pro 2017 13"?


Thank you very much for your help



MacBook Pro (2017 – 2020)

Posted on Jun 5, 2023 1:49 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2023 2:32 PM

Try booting the laptop into Internet Recovery Mode using Command + Option + R to access the macOS 13.x Ventura installer. Unfortunately no matter which keys you use to boot for Internet Recovery Mode, some Macs may only boot into the older macOS online installer for the OS which originally shipped on the Mac from the factory. Unfortunately people have trouble access the older online macOS installers because their security certificates have expired which require setting the system date & time to 2017. If you can only boot into the macOS 10.12.x Sierra installer, then launch the Terminal app from the Utilities menu on the menu bar. Enter this command to set the system date & time to Jan. 2, 2017 @ 11:33am:

date  -u  0102113317


If there are no reported errors, then quit the Terminal app and launch Disk Utility so you can erase the whole physical SSD as GUID partition and MacOS Extended (Journaled). Quit Disk Utility and select the "Reinstall macOS" option.


You can also use your old 2013 Mac to create a bootable macOS 11.x Big Sur USB installer using the instructions in this Apple article:

Create a bootable installer for macOS - Apple Support



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4 replies
Question marked as Top-ranking reply

Jun 5, 2023 2:32 PM in response to noriko246

Try booting the laptop into Internet Recovery Mode using Command + Option + R to access the macOS 13.x Ventura installer. Unfortunately no matter which keys you use to boot for Internet Recovery Mode, some Macs may only boot into the older macOS online installer for the OS which originally shipped on the Mac from the factory. Unfortunately people have trouble access the older online macOS installers because their security certificates have expired which require setting the system date & time to 2017. If you can only boot into the macOS 10.12.x Sierra installer, then launch the Terminal app from the Utilities menu on the menu bar. Enter this command to set the system date & time to Jan. 2, 2017 @ 11:33am:

date  -u  0102113317


If there are no reported errors, then quit the Terminal app and launch Disk Utility so you can erase the whole physical SSD as GUID partition and MacOS Extended (Journaled). Quit Disk Utility and select the "Reinstall macOS" option.


You can also use your old 2013 Mac to create a bootable macOS 11.x Big Sur USB installer using the instructions in this Apple article:

Create a bootable installer for macOS - Apple Support



Jun 5, 2023 1:56 PM in response to noriko246

Performance is more a function of not running any system optimizers. Advanced Mac Cleaner, and MacKeeper are adware. You don't want to add any optimizers. You want to make sure the hard disk does not get more than 85% full. Use only software that is rated for the operating system installed. Anti-virus and firewall software are basically no needed as long as you do not fall pray to phishing attacks.

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I can't install os after erasing my HD. It says (in french) 'Le serveur de recuperation n'a pas pu etre contacte'

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