Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I want to update but my storage is too much to download. So I decided to transfer the biggest and most important files I have to my external hard drive. The problem: It’s not allowing me to move. What’s the problem and how can I solve it?
iPad, iPadOS 15
With no information as to the nature of your difficulty, or any error messages that you may see, it is difficult to provide constructive guidance.
To be recognised by iPadOS, the attached USB storage device must be formatted to FAT, FAT32, exFAT, APFS or HFS+ with a single partition. Microsoft NTFS and other proprietary device formatting are not supported.
More information about connection to external devices and storage can be found in the iPad User Guide - along with other frequently overlooked information about your iPad and iPadOS:
With no information as to the nature of your difficulty, or any error messages that you may see, it is difficult to provide constructive guidance.
To be recognised by iPadOS, the attached USB storage device must be formatted to FAT, FAT32, exFAT, APFS or HFS+ with a single partition. Microsoft NTFS and other proprietary device formatting are not supported.
More information about connection to external devices and storage can be found in the iPad User Guide - along with other frequently overlooked information about your iPad and iPadOS:
Stuck on transferring files to external hard drive.
