iPad screen return while using.

iPad while using keeps returning to Home Screen. How do I trouble shoot?


Posted on Jun 6, 2023 6:48 AM

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Question marked as Top-ranking reply

Posted on Jun 7, 2023 5:50 PM


Hey there Hamblin212,


Thanks for asking the Apple Support Communities about issues with your iPad screen. We see you came from: If the screen isn't working on your iPhone or iPad - Apple Support


Is your iPad screen cracked? Or how about damage on the back?


Please update to iPadOS 16.5: as some issues can be resolved with a new copy of the operating system: Update your iPhone or iPad - Apple Support


If you still have issues, and there is no physical damage that may be causing this, ensure your screen is clean and dry, and has no screen protectors: How to clean your Apple products - Apple Support


Next, isolate this. Is it occurring only when you do certain movements? Or is it only while in certain apps? Is it only when plugged in to the charger? Or is it only when you have the adaptor or external drive plugged in to your iPad?


Thanks.

1 reply
Question marked as Top-ranking reply

Jun 7, 2023 5:50 PM in response to Hamblin212


Hey there Hamblin212,


Thanks for asking the Apple Support Communities about issues with your iPad screen. We see you came from: If the screen isn't working on your iPhone or iPad - Apple Support


Is your iPad screen cracked? Or how about damage on the back?


Please update to iPadOS 16.5: as some issues can be resolved with a new copy of the operating system: Update your iPhone or iPad - Apple Support


If you still have issues, and there is no physical damage that may be causing this, ensure your screen is clean and dry, and has no screen protectors: How to clean your Apple products - Apple Support


Next, isolate this. Is it occurring only when you do certain movements? Or is it only while in certain apps? Is it only when plugged in to the charger? Or is it only when you have the adaptor or external drive plugged in to your iPad?


Thanks.

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iPad screen return while using.

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