My iPod Touch was restored, but I still have the black screen of death. Only when I press a button or unplug it, a white apple logo appears for a little while. I also can't find the summary tab in iTunes. Can someone please help?
iPod touch
Hello 1nd0-5p1d3r,
For help with an iPod touch that won't power on or is only showing an Apple logo, start with the steps to force restart it: If your iPod touch won't turn on or is frozen
If your iPod touch turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
1. Connect your iPod touch to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Locate your device on your computer.
3. While your device is connected, follow these steps:
- On your iPod touch (7th generation): Press and hold both the top button and volume down button.
- On your iPod touch (6th generation) or earlier: Press and hold both the Home button and the top button.
4. Keep holding the buttons until you see the recovery mode screen.
5. When you get the option to restore or update, choose Update.
6. Your computer will download the software for your device. If it takes more than 15 minutes, your iPod touch will exit recovery mode. Repeat steps 2-4.
If the issue persists, you'll want to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Best regards.
Hello 1nd0-5p1d3r,
For help with an iPod touch that won't power on or is only showing an Apple logo, start with the steps to force restart it: If your iPod touch won't turn on or is frozen
If your iPod touch turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
1. Connect your iPod touch to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Locate your device on your computer.
3. While your device is connected, follow these steps:
- On your iPod touch (7th generation): Press and hold both the top button and volume down button.
- On your iPod touch (6th generation) or earlier: Press and hold both the Home button and the top button.
4. Keep holding the buttons until you see the recovery mode screen.
5. When you get the option to restore or update, choose Update.
6. Your computer will download the software for your device. If it takes more than 15 minutes, your iPod touch will exit recovery mode. Repeat steps 2-4.
If the issue persists, you'll want to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Best regards.
iPod Touch
