Apple icon comes up but then device goes to back screen of death :(
I plugged in my ipod touch and then came back later to se it was showing the black screen of death. Tried the resetting both ways but no success
I plugged in my ipod touch and then came back later to se it was showing the black screen of death. Tried the resetting both ways but no success
Hey there Jnryfn1,
It sounds like your iPod might be stuck showing the restore screen. If that's the case, you'll need to connect to a computer to restore it. The steps in the link below will help show you how:
If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support
Get more help
* Learn what to do if you get a restore error when you try to update or restore.
* If a restore error is not present, but the Restore screen still appears, or you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.
Take care!
Hey there Jnryfn1,
It sounds like your iPod might be stuck showing the restore screen. If that's the case, you'll need to connect to a computer to restore it. The steps in the link below will help show you how:
If the Restore screen appears on your iPhone, iPad, or iPod touch - Apple Support
Get more help
* Learn what to do if you get a restore error when you try to update or restore.
* If a restore error is not present, but the Restore screen still appears, or you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.
Take care!
Apple icon comes up but then device goes to back screen of death :(