Ipad air 4 stuck in black death screen

Hi there,

my daughter’s ipad air 4 turned to black screen all of a sudden after charging

I connected it to itunes and it is in DFU mode ..

I tried all possible methods and finally seems it is hardware problem


I heard that apple can provide new ipad or can replace it

how much does this option cost?


iPad Air (4th generation)

Posted on Apr 17, 2024 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2024 5:22 AM

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.


Before committing to a repair/exchange, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where the iPad can be tested and assessed for free:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Apr 17, 2024 5:22 AM in response to Sel_naggar

For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.


Before committing to a repair/exchange, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP), where the iPad can be tested and assessed for free:

Genius Bar Reservation and Apple Support Options - Apple

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Ipad air 4 stuck in black death screen

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