Why is my Apple ID setting greyed out on iPhone 13 Pro?

I'm not able to access Apple ID nor upgrade iCloud storage. What should I do?

iPhone 13 Pro

Posted on Jun 6, 2023 10:24 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2023 10:37 AM

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

1 reply
Question marked as Top-ranking reply

Jun 6, 2023 10:37 AM in response to claureichel

If an app or feature on your device is not working or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Why is my Apple ID setting greyed out on iPhone 13 Pro?

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