You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I recently upgraded to ios 16.5 and am now unable to access my photos on HI~Calculator.. This seems to be a constant issue.. you buy and app and then its no longer supported.. well I had a decent amount of photos on there and need to see if there is a workaround to recover these pics...
iPhone 14 Pro Max
Sorry but this is not an Apple issue if the developers choose to stop supporting their software. If this is a constant issue for you, I would suggest backing your data up in multiple locations so if the developer does stop supporting their software, you havent lost anything.
You will need to contact the app developer for help with their software.
How to contact an app developer - Apple Support
Sorry but this is not an Apple issue if the developers choose to stop supporting their software. If this is a constant issue for you, I would suggest backing your data up in multiple locations so if the developer does stop supporting their software, you havent lost anything.
You will need to contact the app developer for help with their software.
How to contact an app developer - Apple Support
I know its been a year since this was posted but I recently ran into a similar issue. The only difference is that my phone is set to delete apps I haven't used for a while in an effort to save space. I went to open HiCalculator and received an error message to say that it is no longer available in the app store. I was hoping someone who has the app could possibly provide me with the App Developer's details as I'd like to reach out to them and somehow try to recover all of my photos and sentimental messages.
Thank you in advance.
Developer’s name is Rocky Cai. It looks like they have a LinkedIn, but that is all I have found so far.
Thank you! I'll see if I can get in touch.
This is why I will never purchase another app from any of their developers. You spend the money and then they don’t support it and they could care less. I have vids and pics I can’t access. Now I use another but it runs adds unless I want to spend money and buy the full version. Which will f me again in a year or so and I’ll be in the same boat.
I wondered why you would store photos in a calculator app.
Then a Google search revealed that this thing pretends to be a calculator app, but hides your photos away (so that anyone who isn't onto the trick doesn't know that your photos are there). I would guess that to do so, it has to take them out of the iPhone's standard Photo Library / Camera Roll, so they would be somewhere in the data associated with that specific app.
One school had a page warning parents about this app, saying it "allows children to keep photographs and videos a secret" and "does not contain an age restriction and therefore can be accessed by anyone."
couldn't find any contact info for the developer.
The developer of the app is solely responsible for maintaining their app.
Contact them for support or help with their application.
tried finding contact info for them but so far havent been able to
Poseidon001 wrote:
tried finding contact info for them but so far havent been able to
That's unfortunate. It sounds as if the photos are lost.
how to retrieve photos from Hi calculator
