When you generate a recovery key, you can't use account recovery, Apple wrote that statement. Does anyone else find it contradictory or confusing?

Apple wrote “When you generate a recovery key, you can't use account recovery.” Does anyone else find that statement contradictory or confusing?


iPhone 6s Plus, iOS 14

Posted on Jun 7, 2023 8:36 AM

Reply
Question marked as Best reply

Posted on Jun 7, 2023 8:48 AM

You are referring to How to use account recovery when you can’t reset your Apple ID password - Apple Support



I don't find it confusing. Using a recovery key as a higher level security method means that somebody who has sufficient access to your personal information cannot use it to get into your account using account recovery. They need the key which is a string of digits which you keep in a safe location. However, by restricting account recovery to you knowing that string of digits, you are limiting your account recovery options.

1 reply
Question marked as Best reply

Jun 7, 2023 8:48 AM in response to 6Chasincats

You are referring to How to use account recovery when you can’t reset your Apple ID password - Apple Support



I don't find it confusing. Using a recovery key as a higher level security method means that somebody who has sufficient access to your personal information cannot use it to get into your account using account recovery. They need the key which is a string of digits which you keep in a safe location. However, by restricting account recovery to you knowing that string of digits, you are limiting your account recovery options.

When you generate a recovery key, you can't use account recovery, Apple wrote that statement. Does anyone else find it contradictory or confusing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.